Later this month (October 19, 2022) the MS-900 exam gets a minor update. The updates include the addition of Microsoft Entra, Microsoft Priva and Microsoft Purview, along with some other minor adjustments.
Describe cloud concepts (10-15%)
Describe the different types of cloud services available
- describe Microsoft’s IaaS, and PaaS offerings
- cloud-based productivity solutions for organizations and individuals
- describe differences between Office 365, Microsoft 365, and Windows 365
Describe the benefits of and considerations for using cloud, hybrid, or on-premises
services
- describe public, private, and hybrid scenarios
- compare advantages of cloud-based versus on-premises services
- identify factors that drive organizations to move to the cloud
- describe hybrid working strategies, flexible working strategies, and frontline workers
Describe Core Microsoft 365 Services and Concepts (50-55%)
Describe productivity solutions in Microsoft 365
- describe the core productivity and teamwork capabilities in Microsoft 365 including Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDrive
- describe Microsoft 365 Apps including Word, Excel, PowerPoint, Outlook, and OneNote
- describe work management capabilities in Microsoft 365 including Project, Planner, Bookings, and ToDo (Tasks)
- describe business class email and calendaring solutions with Microsoft Exchange
Describe collaboration solutions in Microsoft 365
- describe the collaboration capabilities in Microsoft 365 including Microsoft Teams, Teams Phone, Yammer, SharePoint, and Stream
- describe the collaboration workloads of Microsoft Teams and the value that they provide
- describe the core employee experience capabilities in Microsoft Viva
- describe the ways that you can extend Microsoft Teams by using collaborative apps
- describe the features of Microsoft SharePoint and Microsoft OneDrive that promote collaboration
- describe how Yammer helps communities connect and grow
Describe endpoint modernization, management concepts, and deployment options in
Microsoft 365
- describe the endpoint management capabilities of Microsoft 365 including Microsoft Endpoint Manager (MEM), Windows 365 Cloud PC, and Azure Virtual Desktop.
- Cloud PC lifecycle
- Device management overview for Cloud PCs
- Microsoft Endpoint Manager and Intune for Azure Virtual Desktop
- Microsoft Endpoint Manager overview
- Manage devices
- Choose between MDM for Office 365 and Microsoft Intune
- Use app protection policies
- Windows enrollment methods
- What is Intune app management?
- compare the capabilities of Windows 365 and Azure Virtual Desktop and when it makes sense to implement either
- describe the deployment and release models for Windows-as-a-Service (WaaS) including deployment rings
- identify deployment and servicing methods for Microsoft 365 apps
Describe analytics capabilities in Microsoft 365
- describe the capabilities of Viva Insights
- describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal
- describe the reports available in the Microsoft 365 Admin center and other admin centers
Describe security, compliance, privacy, and trust in Microsoft 365 (15–
20%)
Explain zero-trust security principles for Microsoft 365
- identify key components that need to be protected within an organization’s cloud and on-premises infrastructure
- describe the Zero-Trust model
Describe identity and access management solutions in Microsoft 365
- describe the identity and access management capabilities in Microsoft 365 including Azure Active Directory, part of Microsoft Entra, and Azure Identity
- describe cloud identity, on-premises identity, and hybrid identity concepts
- describe the purpose and value of implementing multi-factor authentication (MFA)
- describe the purpose and value of conditional access
Describe threat protection solutions in Microsoft 365
- describe Microsoft 365 Defender, Defender for Endpoint, Defender for Office 365, Defender for Identity, and the Microsoft Defender Portal
- describe Microsoft Secure Score benefits and capabilities
- describe the most common types of threats against endpoints, applications, and identities
- describe how Microsoft addresses the most common threats
- describe how threat mitigation can be automated with artificial intelligence by using Microsoft 365 and Microsoft Sentinel
Describe trust, privacy, and compliance solutions in Microsoft 365
- describe compliance solutions in Microsoft 365
- identify differences between the Service Trust portal and Microsoft Purview Compliance Manager
- describe how Microsoft supports data residency to ensure regulatory compliance
- describe information protection and governance options including data loss prevention (DLP) classification labels
- describe Microsoft Purview Compliance Manager, Compliance Scores, Microsoft Priva and the benefits that they can provide to an organization
- describe insider risk management solutions to protect against internal threats
- describe auditing and eDiscovery solutions
- describe privacy management concepts
- describe Microsoft’s privacy principles
Describe Microsoft 365 Pricing and Support (10-15%)
Plan, predict, and compare pricing
- describe the pricing model for Microsoft cloud services including enterprise agreements, cloud solution providers, direct billing
- describe available billing and bill management options including billing frequency and methods of payment
Identify licensing options available in Microsoft 365
- describe the available base licensing and management options
- describe add-on licensing options
Describe the Microsoft 365 service lifecycle
- describe private, public preview, and general availability (GA) options
- describe the correlation between lifecycle options and pricing
- describe use cases and capabilities for the Microsoft 365 Roadmap portal
Describe support offerings for Microsoft 365 services
- describe how to create a support request for Microsoft 365 services
- describe service level agreements (SLAs) concepts including uptime principles, service credits for refunds, SLA tiers, roles, and responsibilities
- determine service health status by using the Microsoft 365 dashboard or the tenant dashboard
- describe how organizations can communicate with Microsoft about product and service improvement